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Delhi, V S K, Mahalingam, A and Palukuri, S (2012) Governance issues in BOT based PPP infrastructure projects in India. Built Environment Project and Asset Management, 2(02), 234-49.

Ibem, E O, Aduwo, E B and Uwakonye, O (2012) Adequacy of incremental construction strategy for housing low-income urban residents in Ogun State, Nigeria. Built Environment Project and Asset Management, 2(02), 182-94.

Jumat, A R, Coffey, V and Skitmore, M (2012) Stakeholder service delivery expectations of military facilities management. Built Environment Project and Asset Management, 2(02), 146-66.

Mahadkar, S, Mills, G and Price, A D F (2012) Stakeholder consultation practices within healthcare infrastructure planning: A conceptual approach to strategic asset management. Built Environment Project and Asset Management, 2(02), 127-45.

Mostafavi, A, Abraham, D M and Lee, J (2012) System-of-systems approach for assessment of financial innovations in infrastructure. Built Environment Project and Asset Management, 2(02), 250-65.

Olanrewaju, A A L (2012) Quantitative analysis of defects in university buildings: user perspective. Built Environment Project and Asset Management, 2(02), 167-81.

  • Type: Journal Article
  • Keywords: buildings; defects; maintenance; Malaysia; university buildings
  • ISBN/ISSN: 2044-124X
  • URL: https://doi.org/10.1108/20441241211280909
  • Abstract:
    Purpose – Defect management is an important segment in building maintenance management. Although defect management requires systemic approach, the purpose of this paper is to focus on the measurement of defects in university buildings based on user perspective. Design/methodology/approach – The paper reviews related literature and presents the outcome of a survey of 550 university buildings users, derived from a convenience sample from five universities. Findings – A total of 20 defects were found to be very critical to the building users. Faulty electrical systems, faulty air conditioning system and roof damages were the defects requiring urgent maintenance. Based on the findings, it was concluded that resources be directed towards defects that affect security, safety and comfort. Research limitations/implications – The list of 32 defects may not be exhaustive, but are indicative of defects that affect university building performance. Because the buildings are not prototypes, some of the findings required adaptation. The conclusions were based on data from five universities. Practical implications – This study is useful to maintenance organizations in efforts to increase users’ satisfaction, productivity and building performance by guiding resources allocation and at the same time reducing rework, dissatisfaction and waste. The findings would provide feedback and feed forward information and knowledge to the design and construction teams. The study provides a platform to integrate maintenance issues into the design and construction phases of building projects. Originality/value – There is no such conclusive study on the maintenance of university buildings. Both academics and practitioners can apply the findings to their respective maintenance management scenarios.

Park, Y-I and Papadopoulou, T C (2012) Causes of cost overruns in transport infrastructure projects in Asia: Their significance and relationship with project size. Built Environment Project and Asset Management, 2(02), 195-216.

Rahman, M and Alhassan, A (2012) A contractor's perception on early contractor involvement. Built Environment Project and Asset Management, 2(02), 217-33.